Service 02Remote support
Remote sessions.
Specialist services.
Reserve live technician time against real availability, or select a specialized module service. Every appointment is tied to your vehicle and service record.
Connected service.
Prepare
Confirm compatible hardware, software and a stable internet connection.
Reserve
Choose a published time. Holds prevent double booking.
Complete
Session records and instructions remain in your account.
What do you need help with?
General remote service
Remote Service Session
$150 / 2 hr
Dedicated technician time and full diagnostics. Programming, coding, flashing and additional services are quoted separately after diagnosis.
$150 includes
- Reserved technician time up to the configured session block
- Full remote diagnostics
- Fault code review
- Evaluation of whether additional work can be performed remotely
Not included
- EGS ISN reset
- Coding
- Programming
- Flashing
- Cloning
- Module repair
- Additional paid technical services
Quoted separately unless a fixed price has been configured for that service.
Sign in to reserve your session
Your account holds the appointment, uploads, diagnostics summary and any additional service approvals.
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